General

How does EshopWedrop work?

STEP 1 – Upon registering you will receive your Personal EshopWedrop Delivery Addresses for your online shopping in the UK, Germany, Italy and the USA. Sign Up Here

STEP 2 – Shop from any of your favourite online stores. Here you can find some shopping ideas but feel free to use any other shop you might prefer! Shopping Ideas

STEP 3 – On the online store’s checkout page, use your Personal EshopWedrop Delivery Address including your EshopWedrop ID (part of the address' body). There are many online shops that require you to complete two lines of the address, therefore we include two lines for your shopping address ( Address Line 1 / Address Line 2). Get your address

STEP 4 – Wait for our confirmation that your order has arrived at your EshopWedrop Personal Delivery Address (please consider the delivery time in the respective country according to the local delivery option you selected when you placed the online order). Once your order has arrived at your EshopWedrop Personal Delivery Address, our team will receive and prepare it to be delivered to you.

Step 5 – We know that shopping online might be stressful sometimes, that’s why we regularly inform you via e-mail about your parcels’ location and delivery status. You can check this anytime by logging in to your EshopWedrop account or using the Track & Trace tool available on the EshopWedrop website. Track your Parcel

STEP 6 – You will receive an email notification once your parcel has arrived in Greece. Whether you choose home delivery, work delivery or to personally pick up your order from a collection point, you can select the option most convenient to you as soon as your parcels have arrived in Greece. Delivery Options

General

What is EDee? How does EshopWedrop work? When can parcels be delivered to origin warehouses? Can I compare prices between various online shops? Why use EshopWedrop?

Account

How do I know that my products were received at my EshopWedrop Delivery Address? What are Drops?

Orders

When will the surcharge take effect? What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. What shall I do? How can I check my parcels and find out when they arrive at the destination?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from any other online shops, other than those presented on the EshopWedrop website?