Account

How do I know that my products were received at my EshopWedrop Delivery Address?

Our system will automatically send you an email notification as soon as we receive your parcel(s).

The following details are included in our email notification for each parcel received:

Weight
Dimensions
Tracking number
A direct link to your EshopWedrop account where you can see a picture of your parcel(s) as well as all of the above details.

Also, you have the option to pre-notify us about the arrival of your parcel. You can do this using the dedicated form available in your EshopWedrop account. This is however optional.

General

What is EDee? How does EshopWedrop work? When can parcels be delivered to origin warehouses? Can I compare prices between various online shops? Why use EshopWedrop?

Account

How do I know that my products were received at my EshopWedrop Delivery Address? What are Drops?

Orders

When will the surcharge take effect? What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. What shall I do? How can I check my parcels and find out when they arrive at the destination?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from any other online shops, other than those presented on the EshopWedrop website?